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Delivery Information

We believe that your shop with Designer Stone Shower Trays should be special. We have worked hard on our tailored exclusive VIP delivery network to provide you with a premium delivery service to match your premium shower tray.

DO YOU CHARGE FOR DELIVERY?

No we do not! Delivery to most addresses in mainland Great Britain is FREE! We have built strong relationships with our logistics partners enabling us to offer a premium delivery service to all our customers.

HOW WILL MY SHOWER TRAY BE DELIVERED?

Your shower tray will be delivered by our specialist logistics partners. A suitable delivery date will be agreed and your order will be delivered on this specified day between the hours of 8am and 6pm. You will be provided with full details of the shipment, including any consignment numbers and tracking details.

HOW WILL MY SHOWER TRAY BE PACKAGED?

Through our own and our logistics partner's experience, we have worked with our manufacture partners to develop packaging techniques that protect your investment, ensuring everything reaches you in perfect condition.

WHAT DO I DO IF MY GOODS ARE DAMAGED?

In the highly unlikely event that your goods have been damaged in transit, please inform us within 48 hours of receiving delivery and we will resolve this for you as quickly as possible.

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